This website is operated by Southside Strata Inspections. Throughout the site, the terms “we”, “us” and “our” refer to Southside Strata Inspections or their contractors and advisors. Southside Strata Inspections offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. If you accept our conditions you may use our website and services to order, purchase and download a strata report/s.

Any new features or tools which are added to the website shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

AGENT

When we refer to the “Agent” or “Real Estate agent” we are referring to the listing agent who has requested a report to be compiled on behalf of a Vendor. In requesting our services, we assume that the Agent has the consent of the Vendor to request a report. A letter of authority must be signed by a Vendor and provided to us.

By engaging our services as the Agent, you agree to display promotional material at all open homes and to prospective buyers. You also agree not to make the report publicly available or distribute to any person without the written approval from Southside Strata Inspection.

Upon the expiry of the cooling off or unconditional exchange of the property you will as soon as practicable notify our office in writing of the name and contact details of the successful purchaser. The period will be no greater than 3 business days after the cooling off expiry or unconditional exchange.

BUYER

By purchasing a report from our website, you are confirming that you a real person and a potential buyer of the property listed in the report or another lot within the same property. You agree that your intention is to find out the history of the complex to enact due diligence as part of buying the property. Should you be purchasing the report for any other intention, you are doing so against the terms and conditions of our website and services and Southside Strata Inspections or any associated person can not be liability and are indemnified against any claims.

As the buyer, you are purchasing our report solely for your information and agree to not distribute the report to any other person or persons.

You are agreeing that by paying the amount of $50 is it a non-refundable amount and that you are agreeing to paying the full cost of the report being $250, when you are the successful purchaser of the property.  When buying the report for $50, you credit card details will be securely stored by our secure payment processing site eway (https://www.eway.com.au/about-eway) and that the balance of $200 will be charged to your credit card upon the unconditional exchange or expiry of the cooling off period without further contact from Southside Strata Inspections.

STRATA REPORTS

Southside Strata Inspections agree to provide you with a Strata report from the information obtained from the books and records of the Strata Plan subject to the strata report on the condition that you make payment to us in the way requested.

PAYMENT & REFUND POLICY

All prices are listed in Australian Dollars and are inclusive of GST.

Upon making payment and using our website and service you are agreeing to accept our terms and conditions.  You also accept that payments made with your credit card, may be charged a 2% fee credit card processing fee.

By purchasing this report, you also agree not to pass on the report or any information contained within the report to another party. The report is to be used by the purchaser for the purpose of informing you about the condition of the property. Southside Strata Inspections does not permit the purchaser to pass on the report to any other party, unless you have Southside Strata Inspections written permission.

You also accept that any refund or reimbursement of payment is at the absolute discretion of Southside Strata Inspections and that due to the nature of our industry refunds are not usually given, however, should you wish to dispute this, it is to be done in writing submitted to us by email which is available on our website and only in exceptional circumstances would a refund be considered.

By making payment to us and by using our website and service you acknowledge that we do not provide refunds for our strata reports.

PRIVACY & AGREEMENT

Southside Strata Inspections regards customer privacy as an important part of our relationship with our customers. We value our strong relationships with our customers and the information we collect will be handled with proper regard for privacy. We follow the National Privacy principles launched in December 2001.

As part of the National Privacy Principles customers can advise us at any time if they do not want to receive information from Southside Strata Inspections, information from reputable companies, product information from Southside Strata Inspections or other reputable companies. At times we may exchange information with reputable companies that provide support services.

By using our services, you agree that within a period of 5 working days of receiving the report, you will contact us in writing acknowledging a thorough understanding of the report that you purchased, if you do not contact Southside Strata Inspections within 5 working days, you agree that you have read and understand the report in its entirety.

By buying our reports and engaging our services you agree that you have a genuine interest in purchasing the subject property and that you are engaging our services to provide you with the history of the subject property with the intention of buying the subject property. You agree that you are not buying our reports for any other reason.

SECURITY & COPY WRITE

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Southside Strata Inspections agrees that you will have access to the report or service you purchase or download or order using our services, we agree to ensure that the information in the strata report is accurate and appropriate and refer you to our disclaimer and conditions of report that are document on each report.

MODIFICATIONS TO OUR SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content or any information contained in our reports: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchant ability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Southside Strata Inspections, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

INDEMNIFICATION

You agree to indemnify, defend and hold harmless Southside Strata Inspections and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.